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Velaro Live Help
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Terms and Conditions

Return Policy :
We hope that you are completely satisfied with your order. If, for any reason, you are not satisfied, you may return most items sold by toysbythebundle.co.uk or legoplaysets.com within 21 days for a replacement or a refund. Items that are returned within 21-30 days will only be replaced. We regret that we do not offer refunds or replacements for items returned after 30days.

Return Address:
Legoplaysets.com Returns Department PO Box 1245 Luton LU1 9EW

Shipping & Delivery
Orders are dispatched from our international warehouse. All items are in brand new, factory sealed, and gift ready condition. We deliver to most countries in Europe including: Austria, Belgium, Denmark, Finland, France, Germany, Gibraltar, Greece, Iceland, Ireland, Liechtenstein, Luxembourg, Malta, Monaco, Netherlands, Norway, Portugal, San Marino, Spain, Sweden . . We aim to deliver within 3 -21 working days depending on the shipping and delivery method you select. If an item is out of stock, we will contact you immediately to arrange an alternative date or a refund.

The following are the delivery timelines (for U.K. delivery):
Expedite Order Processing and Delivery: Allow 3-5 Working Days
Premium Order Processing and Delivery: Allow 6-9 Working Days
Standard (Non Urgent) Processing and Delivery: Allow 10-16 Working Days

*** These timelines are subject to change during the holiday period (November - December)
*** Delivery timelines are longer for locations International locations (Outside U.K.)

Payment Methods
We accept Credit Cards, Paypal, and Google Checkout. For faster processing please make your payments using paypal.


Return Policy
Returns are processed at our Luton location. We hope that you are completely satisfied with your order. If for any reason you are not satisfied, you may return most items within 21 days for a replacement or a refund. Items that are returned within 21-30 days will only be replaced. We regret that we do not offer refunds or replacements for items returned after 30days. Return Address: Returns Department PO Box 1245 Luton LU1 9EW

Privacy
We are committed to protecting your privacy. We will not sell or disclose any information that identifies you to a third party without your prior approval. We may use the information we collect to periodically notify you about new services or special offers we think you'll find valuable. If you would rather not receive this information, you may send an e-mail to sales@toysbythebundle.co.uk with "unsubscribe" as the subject line. Toysbythebundle.co.uk does not sell, trade or rent your personal information to others.

Contact Tel:
0845 652 1813 M-F 9am-5:30pm
Live Chat 12noon - 9pm

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